Terms and Conditions
Our Services
Oscar Paris Transfer provides premium private chauffeur services designed for clients who value comfort, reliability, and discretion.
Our experienced drivers and high-end vehicles ensure a smooth and elegant travel experience for every occasion.
Service Options Include:
- Airport and train station transfers (Paris and other major cities)
- Chauffeur service by the hour or for the day
- Long-distance journeys across France and neighboring countries
- Transport for weddings, corporate events, and sightseeing tours
Our Standards
- Modern, comfortable, and impeccably maintained vehicles
- Professional, courteous, and multilingual drivers
- Complimentary amenities such as air conditioning, luggage handling, and child or booster seats upon request
Booking Policy
All bookings can be made directly through our website, by email, or by phone. To guarantee availability, please make your reservation at least 3 hours in advance. For urgent or last-minute requests, contact us directly via WhatsApp or phone for immediate assistance.
Modifications and Cancellation:
- Cancellations made 24 hours or more before the scheduled pickup are free of charge.
- For cancellations made within 24 hours, or in case of a no-show, the full fare will be charged.
Refunds:
If eligible, refunds are issued within 10–15 business days using the original payment method.
For card payments, a 15% processing fee applies to cover transaction costs.
Pricing and Payment
Our prices are determined transparently according to:
- Distance and travel time
- Traffic and time of day
- Pickup location and special requests
- Specific services requested
Example Starting Price: from €60 (subject to variation based on service details).
All prices include VAT when applicable.
A personalized quote is available on request.
Accepted Payment Methods
- Credit/Debit Card (Visa, MasterCard, etc.) — online or directly with the driver, with our agreement
- Cash — payable to the driver at the end of the service
Payment is due at the time of booking or upon service completion.
Invoices are available upon request.
Delays and Waiting time
For airport pickups, your driver will monitor flight arrivals and wait up to 1 hour after landing free of charge.
Beyond that, a waiting fee of €0.72 per minute will apply.
For other services, a grace period of 15 minutes is offered before waiting charges begin.
Liability and Force Majeure
While every effort is made to ensure punctuality and reliability, Oscar Paris Transfer cannot be held responsible for delays or service interruptions caused by events beyond our control, such as:
- Traffic congestion or accidents
- Strikes, protests, or road closures
- Severe weather or natural events
- Other force majeure circumstances
In such cases, we will make every reasonable effort to keep you informed and minimize inconvenience.
Insurance and Safety
Oscar Paris Transfer holds full professional liability insurance in accordance with French law, covering all passengers and third parties during transport.
All vehicles comply with current safety and maintenance standards.
Company Information
Oscar Paris Transfer:
- Private Chauffeur Services
- Registered Office: 7 Rue Pierrot, Drancy, France
- VAT Number: Not applicable
- Email: info@oscarparistransfer.com
- Phone: +33 7 82 41 02 82
Since 2011, we have proudly offered personalized transport solutions that blend comfort, safety, and professionalism.
Governing Law
These Terms and Conditions are governed by French law.
Any dispute relating to their interpretation or execution shall be submitted to the exclusive jurisdiction of the French courts.
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